Communication
skill is one of the major personality attributes. The importance of communication skills are
listed in the top management or job skills which predict both employee and employer
satisfaction.
Poor
communication skills leads to frequent job switch, poor employer satisfaction,
lower motivation and slower growth.
The workplace generally
has a highly stressful environment. Good communication skills are vital in
helping you to work effectively, build solid relationships and prevent
unnecessary misunderstandings, and navigate day-to-day deadlines. It helps in
employee’s motivation, organizations growth and also individual’s growth.
So what
constitutes effective communication skills? The major constituents of
communication skills are listening, empathy, patience, clarity, positivity and
self improvement. Lets understand them in short.
Listening
Good listening is
an integral part of communication. Communication is nothing but the exchange of
ideas and information. Listening can help ensure you know what everyone is
thinking. When someone is speaking, focus on their face rather than letting
your eyes wander, and if appropriate, take notes.
Empathy
The workplace is
about teamwork, so in order to work effectively, it’s essential to be open to
the opinion of others, and to understand their position on any given issue.
It’s about give and take. Putting yourself in someone else’s shoes is often a
good way to improve workplace communication skills.
Patience
We suggest never
rushing what you say. Be calm and quite while making your point. Similarly, if
you’re impatient for others to get to the point, you are more likely to lose
focus, and not hear what they are saying. For good communication, it’s
important to be methodical. Take points one at a time, both when talking and
listening.
Clarity
When you speak to
others, whether they are colleagues, clients or your boss, you are wise to be
direct. Never show uncertainty in making point. If you dither around the point,
or are uncertain with what you are saying, others are less likely to listen to
you.
Before heading
into a meeting, write down exactly what you need to say, and make notes in
point form, which you can refer to if needed. This will help ensure you stay
focused, and not miss anything important.
Clarity is vital
in ensuring others understand what they are to do.
Positivity
Maintaining a
positive attitude at work is not always easy, however anger and bitterness are
not only negative emotions, they can contribute to misunderstandings and
conflicts at work. Try to view problems and difficulties as challenges, and
look at ways at overcoming them, rather than letting them become a major,
ongoing burden.
Self-improvement
Confidence and
good communication go hand in hand. Many people aren’t naturally gifted
speakers. It takes practice to improve both written and verbal communication
skills in the workplace.
Effective
communication in the workplace is within grasp of anyone. At Ride for Pride, we
make you practice soft skills like listening, patience, clarity, positivity and
self-improvement, and you’ll find yourself much better position to work well,
and help your workplace run smoothly. It leads to your individual growth faster.
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